Bertrand Chaffee Hospital

Home » Services » Critical Care Unit

Critical Care Unit

When someone you love is critically ill, we know how worried and concerned you are.  First, be assured we are taking the very best care of your family member or friend.

Our newly remodeled Critical Care Unit on the second floor consists of two private rooms, is sound controlled and always visable to the nursing staff.  Our experienced, compassionate staff is committed to providing top quality care to help your loved one recover as quickly as possible.

Visiting Hours

11:00am - 8:30pm

No visiting from 1-2pm (naptime) and 6-6:30pm (nurse to nurse report)

Contact Number

716 592-2871 ext. 1450

Nurse Manager:  Staci Biscaro, RN

Communication in the CCU

We care about you!  We want to reduce your anxiety through clear communication.  We have found it works best when visitors designate one primary contact/spokesperson to communicate with our physicians and nurses about your loved ones progress.  This frees up our caregivers to focus on patient care.


Contact Info

222-224 East Main Street
Springville, NY 14141-1443
(716) 592-2871

Heart Center 592-9644

Primary Care Center 592-8140